Privacy Policy

Last updated: March 17, 2025

1. Introduction

RISKGRATIS ("Riskgratis," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our services, including our website and platform (collectively, the "Services").

Please read this Privacy Policy carefully to understand our policies and practices regarding your information. By accessing or using the Services, you agree to this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

2.1 Personal Information

Personal information is information that can be used to identify you individually, such as:

  • Name
  • Email address
  • Telephone number
  • Postal address
  • Billing information
  • Company name and job title
  • Account login credentials

2.2 Usage Information

Information about your interaction with our Services, including:

  • IP address
  • Device information (type, operating system, browser)
  • Log data (pages visited, time spent, actions taken)
  • Cookies and similar technologies
  • Referral source

2.3 Customer Data

Information you upload, store, or process through our Services, such as documents, files, and other content.

3. How We Collect Information

We collect information through various methods, including:

3.1 Direct Collection

Information you provide directly to us when you:

  • Register for an account
  • Fill out forms on our Services
  • Subscribe to our newsletters or communications
  • Contact our customer support
  • Participate in surveys or promotions
  • Upload content to our Services

3.2 Automated Collection

Information collected automatically when you use our Services, including through:

  • Cookies and similar tracking technologies
  • Server logs
  • Analytics tools

3.3 Third-Party Sources

Information we may receive from third parties, such as:

  • Business partners
  • Service providers
  • Marketing partners
  • Public databases

4. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Process transactions and manage your account
  • Respond to your inquiries and provide customer support
  • Communicate with you about our Services, including updates and new features
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Detect, prevent, and address technical issues and security incidents
  • Comply with legal obligations
  • Protect the rights, property, or safety of Juniper, our users, or the public

5. How We Share Your Information

We may share your information with the following categories of recipients:

5.1 Service Providers

Third-party vendors who provide services on our behalf, such as hosting, data analysis, payment processing, customer service, email delivery, and auditing.

5.2 Business Partners

Companies with whom we partner to offer integrated or co-branded services or promotions.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.4 Business Transfers

In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as a business asset.

5.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information in certain circumstances
  • Restriction of processing of your personal information
  • Data portability
  • Objection to processing of your personal information
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

Whenever we transfer your personal information to other countries, we will ensure that appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

10. Children's Privacy

Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Services before the changes become effective. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

RISKGRATIS
73, Victoria Street, Ojota, Lagos. KSF 100242
privacy@juniper.africa